Dentures


Fast Fact

•    Dentures should be checked
at least once a year in order
to monitor and correct any
changes that may have taken
place in the patient’s mouth.

•   Never use hot or boiling water,
bleach, or abrasive household
products to clean dentures. This
will cause dentures to warp and
discolor.

     
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Feature Benefits

•  PrimeSource dentures
are stain- and wear-resistant.
With proper periodic care,
dentures should remain
serviceable for five to seven
years.

•   PrimeSource dentures are
available in a variety of gum
colors and tooth sizes for more
natural looking dentures.

•   The denture base is custom
made from an impression
of the patient’s jawline.

•   PrimeSource dentures are
covered by a 30-day, money
back guarantee; a 90-day warranty; and may be subject
to the TotalCare™ Replacement
Guarantee (six years in Indiana and eight years in

1. PrimeSource dentures are handcrafted from an impression made of the patient’s mouth.

2. PrimeSource offers a choice of natural colors for artificial gums.

3. Each tooth can be positioned individually and “naturally”
to give dentures a more realistic appearance.

4. Acrylic teeth come in a variety of sizes and shapes to have the look and feel of natural teeth.

5.  Acrylic base is formed to fit snugly against the jaw line for the best possible fit, function and comfort.

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  What are Dentures?
  Do All Older Adults Need Dentures?
  When are Dentures Not Recommended?
  How are Dentures Made?
  Are Dentures Unbreakable?
  What is Relining and Rebasing?
  How Should a Patient Care for the Dentures?
  Denture Recommendations
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  Return Policy  
  Warranty 

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 What are Dentures?

Dentures (also known as dental plates) are a set of artificial teeth, which are used when
a patient has lost real teeth on the mandibular arch, the maxillary arch or both. Patients
can become entirely edentulous (without teeth) either due to ineffective oral hygiene or
trauma.

Dentures fulfill several different functions. First, dentures provide “teeth” for chewing
and breaking down food. After several natural teeth have been lost, even chewing soft
foods can be difficult and sometimes painful. Plus, if several teeth have already been
extracted, chances are that others are in danger or have already succumbed to periodontal (gum) disease. Natural teeth also provide structure and shape to facial tissues. If teeth are lost, the tissues of the face tend to sink in, adding years to a person’s appearance. Dentures provide the structure that was lost with natural teeth.

Removable partial dentures are for patients who are missing only some of their teeth on
a particular arch. Fixed partial dentures, better known as crowns and bridges, are also for patients missing only some of their teeth, but these are more expensive than removable appliances.

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 Do All Older Adults Need Dentures?

Dentures are a solution of last resort. Many people assume that they will require
dentures as they age, but losing teeth is not a normal part of the aging process. If a
person cares for her/his teeth well and guards against periodontal (gum) disease, she/he should be able to keep her/his teeth for a lifetime.

Saving even a few natural teeth is better than losing them all. Natural teeth or even
portions of natural teeth (roots) can help the patient retain bone in her/his jaw and can
act as stable supports for bridges or removable partial dentures. The PrimeSource
Dentist will try to save as many natural teeth as possible.

This offers several advantages since natural teeth:

•  Help preserve bone.
•  Bear some of the chewing pressure, which reduces pressure on other areas
    of the jaw.
•  Improve the stability of the denture and make it less likely to shift in the mouth.
•  Provide the patient with a sense of where the jaw is in space and the pressure
    he/she is placing on the denture.
•  Help the person psychologically accept the denture.



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When are Dentures Not Recommended?

There are a number of drawbacks associated with full dentures, and not everyone can
successfully wear them. In some instances, dentures are not especially useful because of retention or stability problems. For this reason, even a single healthy tooth left in
place can stabilize an otherwise unstable full denture.



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How are Dentures Made?

First, the PrimeSource Dentist takes an impression and the measurements of the patient’s jaws. The color (shade) of the teeth is determined either from the natural teeth or a denture the patient may already be wearing. A mold of the wax-up denture is
made, teeth are mounted in place, the wax is removed and the remaining space is filled with pink plastic in dough form. The mold is heated to harden the plastic. The denture is then polished and made ready for the patient to wear.

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 Are Dentures Unbreakable?

While PrimeSource dentures are fabricated from extremely
durable materials, they are not totally indestructible. Given the
right set of circumstances any denture will break, wear out, a
tooth will come out or the fit will change.

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 What is Relining and Rebasing?

Dentures usually need periodic alterations because the tissues and
bone supporting the dentures change over time. Relining and
rebasing are alterations that adjust denture fit to make them more
secure on a patient’s gums. Rebasing involves making an entirely
new denture base, while relining modifies the existing one. Both
procedures maintain the denture’s existing artificial teeth.

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 How Should a Patient Care for the Dentures?

Dentures are not permanent fixtures in the mouth; the patient
needs to take them out at least once a day. Most people take their
dentures out at night when they sleep and store them in a
container of water or a denture cleaning solution. The water
or solution should be changed daily, and container washed
frequently.

Dentures need to be cleaned twice a day using specially designed
denture brushes. The tissues in the mouth also need to be
brushed and massaged to clean away debris. This also helps
maintain good circulation in the patient’s gums.

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Denture Recommendations


At the time of the recommendation, the Prime-Source Dentist may carefully make an exact impression of the patient’s mouth and forward it to the PrimeSource dental lab*.

Since many factors within the mouth can affect a dental impression, the Dentist will use her/his judgement as to when conditions are suitable for taking a good dental impression.


Next, PrimeSource Healthcare will attempt to secure insurance prior authorization approval. If insurance is denied or unavailable, PrimeSource will try to access payment through liability deferment or private funding.** Once authorization or funding is received, the denture is fabricated by PrimeSource Lab Technicians, then shipped to the Dentist.

The PrimeSource Dentist will visit the facility to fit the dentures to the patient’s mouth. Minor adjustments can be made on-site to the fit and bite. The Dentist will also explain proper denture care techniques to the patient

* Dental impressions for private pay patients are not made until payment is assured.
** A loss prevention letter may be necessary if a dental prosthetic is being replaced under the conditions of the PrimeSource Totalcare™ ReplacementGuarantee. This
process could affect the delivery of the new prosthetic.




30-Day Return Policy

PrimeSource Healthcare will issue a refund for any prosthetic or medical
device (hearing aids, dentures, eyeglasses, diabetic shoes) returned for any
reason within 30 days from the delivery date.

A full refund (100%) is issued for any prosthetic or medical device returned
in “like new condition” and with all accessories. A 10% restocking fee is
assessed for any prosthetic or medical device not returned in “like-new”
condition or without all the accessories.

Should a resident, responsible party or facility representative desire a refund
on behalf of a resident, contact the PrimeSource Healthcare to request a
return authorization number. Call toll free at 1-800-317-0711 x 5907.

PrimeSource will provide a return authorization number that should appear on
the mailing label. Please carefully pack the prosthetic or medical device along
with any accessories. Our address for returns is:

PrimeSource Healthcare
Return Authorization Number _____
775 Waukegan Road, Suite 200
Deerfield, IL 60015

Once the prosthetic or medical device is received, a refund check will be
issued within 30 days.



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90-Day Warranty

If a prosthetic or medical device manufactured by, or for, PrimeSource
Healthcare is found defective, please notify PrimeSource within 90 days
of the delivery of the item. The notification can be made by a PrimeSource
Provider, the Facility, a patient or a patient’s family member.

PrimeSource Healthcare will repair or replace the item without charge to the
facility, the patient, the patient’s family or third party payor.

TotalCare Guarantee for Dentures:

In the event a patient’s dentures, regardless of who dispensed them, are lost or for any reason broken beyond repair within six years from the date the dentures were first delivered to the patient, PrimeSource will provide unlimited replacement dentures at no cost to the patient, the patient’s family or sponsor, or the facility.*

 

* In order to qualify as a TotalCare Patient, a person must reside at a facility contracted
with PrimeSource for all four services, consent to all four PrimeSource services and
have had initial visits with each PrimeSource Provider. Diabetic shoes are covered
by the TotalCare Replacement Guarantee only if PrimeSource is the shoe vendor
for the facility. The TotalCare Guarantee benefits are terminated if the person no longer
resides in a contacted facility.

 

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